Park County Press Release
Park County 911 Communications Center Named Best in Colorado
The honor will be awarded by the Association of Public Safety Communications Officials and the National Emergency Number Association on Thursday, October. 7, 2010 at the annual Colorado APCO/NENA Conference in Longmont, Co.
During August and September of 2009, Communications installed a completely new 911 system with no down time or interruption to emergency service for the six fire districts, five ambulance districts, three law enforcement departments as well as communications with Colorado State Patrol, Department of Wildlife and other agencies for which the Park County Center is responsible.
In November, 2009, Communications, along with a number of other Park County offices, were ordered to vacate the 1950s MacNamara Building. The former hospital and nursing home building was deemed unsafe and only the unmanned core equipment could remain in the structure. In February of 2010, the move was made – again without a break in service or risk to public safety - to a used double-wide manufactured building placed on the parking lot behind the MacNamara Building.
Plans were made for construction of a new building to house the County’s Information Services, Communications and Emergency Center, but were recently derailed due to a decrease in state funding sources.
The team of eight Communications Officers, two Communications Shift Supervisors, and the Director remained unsung heros, providing the necessary emergency services in times of public emergency and high stress made more difficult by the uncertainty of the ability of the equipment to continue to perform in the failing building and the cramped quarters of the modular structure.
Park County’s Communication Center was selected on the basis of teamwork, their service to the community and the ability to provide public information in a timely manner for the 90,000 plus emergency calls, non-emergency calls, and calls for service they field a year. Director Lydia Alvarado said, “I am extremely proud of my staff…they are made of grit and stone in emergency and full of caring and tenderness in times of need for help…Their steadfast actions on a daily basis provide for a strong foundation that the citizens and emergency services can depend upon.”